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Microsoft Dynamics AX for Service Industries

Services firms are challenged with selling an intangible product that is difficult to quantify and ever changing. Profitability requires that projects are estimated correctly and completed on time while they meet or exceed customer requirements.

To succeed, companies must adopt strategic and comprehensive financial, project, and resource management practices. Companies can adopt these practices with an information technology (IT) systems that allows your people to share data, work together, and make effective decisions.


For such organisations who require an adaptable, easy-to-use business system with a low cost of ownership, SAGlobal offers the Microsoft Dynamics AX for Services industry solution along with our vertical specific product extensions - Projects+ that can provide increased profitability and unmatched client service for firms that provide services.

Microsoft Dynamics AX for Service Industries


Designed specifically for project and services-based organizations, this industry solution helps organisations:

  • Connect financial, resource, and intellectual capital systems to reduce redundant effort, streamline processes, improve accuracy, and increase productivity.
  • Make informed business decisions by gaining insight into critical client and project related business information.
  • Improve cost and profitability management by viewing client, contract, and project details in real time.
  • Enhance team productivity by empowering their people with ease-to-use tools for collaborating on important information.

As a result, you gain better control of your internal processes and improve your ability to take advantage of new business opportunities.

Product Functionality

Core ERP Capabilities, Microsoft Dynamics AX, Microsoft Dynamics AX for Professional Services

(Click image to enlarge)

Microsoft Dynamics AX Overview, Benefits & Deployment Models

  • Services-driven organizations face unique challenges not encountered in other industries. Having intelligent tools that help you manage critical financial resources, effectively sell and deliver project-based services, manage valuable human capital, and quickly react to changing client needs can be the difference between success and failure.
    For services firms that require an adaptable and easy-to-use business system that was purpose-built for their industry.
    Our Microsoft Dynamics AX ERP solution is designed to:
    • Enable complete visibility across your business
    • Streamline key job costing and time/expense management processes
    • Gain valuable insight into the performance of your clients, jobs, resources, and finances

    Read more

  • Microsoft Dynamics enterprise resource planning (ERP) software gives your people the tools they need to connect and manage your entire project-based business, from project planning and project resourcing and from billing to operations, with the insight you need to make smart decisions. Start with what you need now and easily adapt as your needs change, in the cloud or on your servers—the choice is yours. Microsoft Dynamics AX can provide business value to your organization to help you to:
    • Improve productivity: Familiar tools, easy to use, and access to jobs and information on Custom Profile allows people to work quickly and make smart and proactive decisions.
    • Manage change and growth: Adjust the business systems and adapt processes easily with a single ERP solution that can support your strategic initiatives and help manage the change in the market, for example, in new product launches, mergers and acquisitions.
    • Compete globally: Perform the complexities of managing a global organization with a centralized ERP solution that helps standardize processes and gain visibility in your organization while keeping updated with changes in local regulations.
    • Simplify compliance: Stay up to date on legal compliance and reduce risk and liability associated with the administration and business initiatives for clients. Get more information on how to simplify compliance with Microsoft Dynamics AX.

    Read more

  • Deployment Models
    The new Microsoft Dynamics AX offers unmatched flexibility to deploy the system in your on-premise data center, in the cloud, or in a hybrid model, all with a single unified code base.
    • Dynamics AX In the Cloud
    • Dynamics AX On-Premise
    • Dynamics LifeCycle Services and the Intelligent Cloud

    Read more

Related Resources: Service Industries

SAGlobal 概述手册
Project Management Workspace in New Dynamics AX
Setting up Projects in the new Microsoft Dynamics AX
Creating a Project Work Breakdown Structure in the new Microsoft Dynamics AX
Project Timesheets in new Dynamics AX
Expense Management in New Dynamics AX
Introduction and Demonstration of the new Microsoft Dynamics AX for Project Driven Organizations
Introducing the New Microsoft Dynamics AX
Project Lifecycle Overview
Project Manager Dashboard
Opportunity Tracking
Project Estimating
Project Resourcing
Project Setup and Budgeting
Time and Expense
Microsoft Dynamics AX - What's New
Azure Managed Services for Dynamics AX
The New Microsoft Dynamics AX Cloud-based ERP Solution
Microsoft Dynamics AX Solution Map
Microsoft Dynamics AX 2012 R3 Licensing Guide
Microsoft Dynamics AX 2012 R3 Licensing Quick Reference Guide
Microsoft Dynamics AX Service Industries ERP Solution
Microsoft Professional Services Industry Solutions
Top 10 Reasons to Buy Microsoft Dynamics AX 2012
BROCHURE: Microsoft Dynamics AX 2012
Microsoft Dynamics AX 2012: What's New?
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