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微软Dynamics 365简介

基于云的ERP和CRM应用程序,帮助您提高利润,降低成本

微软Dynamics 365是什么?

Microsoft Dynamics 365是一个创新的基于云的企业软件解决方案,它将ERP、CRM和支持性商业应用整合为一个精简的产品,提供现代、简单和统一的体验。通过对所有形式的数据进行智能处理,它使企业能够 :

在所有的客户接触点上建立个性化的体验–从考虑到购买,通过利用数据并得出可操作的见解。
通过利用智能数据雇用最好的人才,并为他们提供熟悉的生产力工具、可操作的见解和移动工作选项,让他们发挥最佳水平。
通过人工智能、机器学习和预测性分析,使流程更加智能化,从而更好地预测和管理业务需求。
将数据作为一种战略资产来识别新的市场机会,创新新的商业模式,实现流程自动化,并从事后诸葛亮转变为先知先觉。

微软Dynamics 365应用领域

微软Dynamics 365将其各种ERP和CRM功能分解成应用程序,可以单独使用或与其他应用程序无缝集成。它进一步提供各种工具,帮助你用这些应用程序做更多的事情。你可以灵活地在你需要的时候购买这些软件,可以是单独的商业 “解决方案”,也可以是被称为 “计划 “的捆绑式应用。以下是所提供的各种应用程序。

微软Dynamics 365。大型企业与中小企业

虽然没有一个适合所有的ERP或CRM解决方案,但公司的要求可以大致按其规模分类。例如,中小企业(中小型企业)一般需要的功能比大型企业少,而且预算相对较少。

因此,中小企业可能不会购买昂贵的ERP/CRM解决方案,其中大部分的功能不会被利用。同样,大型企业可能不会选择一个解决方案,缺乏功能的业务。

了解这些广泛的需求差异,解决方案已被归类为中小企业和大型企业。

sa.global services

Our services portfolio enhances the value of your investments in Microsoft solutions, helping you realize process efficiencies, improve workforce collaboration with custom applications, and manage routine business operations at scale through the expertise of our consultants. Our Dynamics 365 Consultants offer a spectrum of services ranging from consulting and design customization to implementation and support.

Consulting Services

Migration Services

Implementation Services

Development Services

Managed Services

为什么选择sa.global

Frequently asked questions

Microsoft Dynamics 365 is a cloud-based solution comprising enterprise resource planning (ERP) and customer relationship management (CRM) capabilities along with other productivity applications (Microsoft 365) and AI tools. Each of these solutions integrate your data, business processes, and logic to offer a single, connected system. The ERP solutions focus on core accounting, manufacturing, and distribution needs while the CRM system has modules that address the sales, marketing, customer and field service areas. The greatest value of Dynamics 365 solutions is the automation, efficiency, control, and scalability that they offer.

Microsoft Dynamics 365 offers both ERP and CRM solutions. While both help you store and analyze data from a unified database, the applications differ in their extensive functionalities and benefits. The applications are specific to departmental needs – an ERP solution manages financial aspects of your business – accounting, budgets, financial management, etc.; a CRM system manages your customer data that can be used by sales and marketing teams.

Dynamics 365 has solutions for both small and mid-sized businesses as well as large enterprises. The ERP solutions that focus on financial data and functionalities comprise:

  1. Microsoft Dynamics 365 Business Central. This solution is suited for small and medium sized businesses, where you can start small and scale up and add functionality as you grow.
  2. Microsoft Dynamics 365 Finance: This solution works for large organizations with multiple lines of businesses, or managing multiple entities, multi-countries, multi-currency, etc.

The CRM suite has five modules – Sales, Marketing, Customer Service, Field Service, and Project Operations, and these work for any sized organization.